Frequently Asked Questions
Find answers to common questions about our services
What payment methods do you accept?
We accept all major credit cards through Stripe and PayPal payments. Both methods are secure and encrypted for your protection.
How long does it take to complete a project?
Project timelines vary depending on the service and tier you choose. Starter plans typically take 2-7 days, Professional plans 3-10 days, and Enterprise plans 1-14 days. Exact timelines are specified for each service tier.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied with our service, contact us within 30 days of your purchase for a full refund.
What kind of support do you provide?
We provide comprehensive support including email support for all plans, priority support for Professional plans, and 24/7 dedicated support for Enterprise plans. Support duration varies by service tier.
Can I upgrade my plan later?
Absolutely! You can upgrade your plan at any time. Contact our team, and we'll apply the difference in cost toward your upgrade.
Do you provide hosting services?
Yes, we offer both WordPress hosting and VPS hosting services. Our hosting includes SSL certificates, daily backups, and technical support.
What is included in WordPress hosting?
Our WordPress hosting includes website creation, premium theme installation, essential plugins, SSL certificate, daily backups, and ongoing support. We handle all technical aspects so you can focus on your content.
What's the difference between VPS Starter and VPS Professional?
VPS Starter is ideal for basic web hosting needs, while VPS Professional includes advanced features like custom plugin integration, load balancing, and enhanced security. Professional plans also offer more resources and 24/7 priority support.
Which databases do you support?
We support PostgreSQL, MySQL, and MariaDB for database integration services. Our team can help you choose the best database solution for your specific needs.
Can you migrate my existing website?
Yes, we offer migration services for existing websites. Contact us with your requirements, and we'll provide a custom quote for the migration process.
Do you offer custom development?
Yes, we provide custom development services beyond our standard packages. Contact us with your specific requirements for a tailored solution and quote.
How do I get started?
Simply choose your desired service and tier, complete the payment process, and our team will contact you within 24 hours to begin your project.